Our dedicated Customer Support team are located next to the Public Facilities on Outlet Level 3.

Car Parking

Our Car Park has over 900 spaces and has won numerous awards for its safety and is manned by professional fully trained staff who are happy to assist you should you require any help during your visit. The Car Park is open 24 hours a day throughout the year.

More information


Toilets and Baby Changing

Public toilets and baby changing facilities can be found on Outlet Level 3.

Contact Details

You can contact us in the following ways:

Call us on 01482 586 622

Email us at infopq@realm.ltd.uk

Write to us at
Management Office
Princes Quay Shopping Centre
East Yorkshire

We look forward to hearing from you!


There is a range of leisure activities for all the family to enjoy at Princes Quay:

10 screen Vue Cinema Complex

12 lane Superbowl UK bowling alley

Laser Quest

Crazy Club Soft play

Creative and Cultural art galleries

For specific opening times please visit the individual facilities

Tourist Information

We have a dedicated Customer Services team at Princes Quay who can answer any queries regarding local attractions, but also any issues relating to the centre itself.

To contact the Princes Quay team please email infopq@realm.ltd.uk

For tourist information please contact Visit Hull and East Yorkshire.

Tel: 01482 228704

Email: welcometohull@hullcc.gov.uk


Princes Quay launched centre-wide Wi-Fi access as a partnership with local internet service provider Connexin.  Wi-Fi, or local area wireless technology, enables the connection of mobile devices such as smartphones, tablets and laptops to connect to the internet whilst they are on the move.

The project is a joint initiative between Princes Quay and Connexin. This partnership will ensure that visitors will enjoy some of the fastest Wi-Fi in Hull.


Customer Support

Our Customer Support team are here to help. Find them located next to the car park entrance on Outlet Level 3. Mobility scooters and Wheelchairs are available to hire for £3/£2 per day.

Free phone charging facilities are also available.

We’re an Amazon pickup location. You can find the lockers in our Customer Support Unit. Free 1 hour parking when click & collecting from our Amazon Lockers is available.