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CUSTOMER UPDATE

CUSTOMER UPDATE

As non-essential stores reopen our key focus is to provide a clean, safe and secure environment for all visitors to the centre. Please do not visit the centre if you have any covid-19 like symptoms. If you feel unwell at the centre please inform a member of centre staff and where possible return home immediately.

If you able to do so please visit the centre and shop by yourself and please use contactless payments wherever possible. Please note the public facilities are not open.

The centre will be open Monday-Saturday 8.30am-6pm and Sunday 10am-5pm – please check individual stores for specific opening times.

Our car park remains open 24/7 with 800 spaces and secure bike parking which can be located on level 0 and adjacent to Nando’s on the East Dock Bridge. Payment is card only within the car park. Access into the car park can be made via Osborne Street at any time.

Additional safety measures listed below are now in place:

⭐️ Specific entry and exit access
⭐️ Safe distancing signage installed
⭐️ Hand sanitiser stations at entrances
⭐️ Limited number of passengers in lifts
⭐️ Households recommended to shop by themselves
⭐️ Wherever possible card payments are recommended
⭐️ No fitting rooms open
⭐️ No mall seating available
⭐️ Controlled queues possible
⭐️ No public toilets open (baby changing and accessible toilets open for those who usually use them) Your closest public toilets are in Queen Victoria Square, a short distance from Princes Quay
⭐️ No cash payments accepted in the car park – card payments only
⭐️ Additional cleaning measures in place

We will continue to monitor advice laid out by the Government and adjust to accommodate any changes, please refer to the website for regular updates.

Stores that will be opening on the 15th June are listed below:

Beaverbrooks – Monday-Saturday: 9am-5.30pm, Sunday: 10.30am-4.30pm
Beauty Outlet – Monday-Saturday: 10am-5pm, Sunday: 10.30am-4.30pm
Ben Sherman – Monday-Saturday: 10am-5pm, Sunday: 10.30am-4.30pm
Berrys – Monday-Sunday: 10.30am-4.30pm
Christy – Monday-Sunday 10am-4pm
Damaged Society – Monday-Saturday: 10am-6pm, Sunday: 11am-4.30pm
Dorothy Perkins – Monday-Saturday: 10am-5pm, Sunday: 10.30am-4.30pm (no internet returns permitted)
Fragrance Shop – Monday-Saturday: 9am-5.30pm, Sunday: 10.30am-4.30pm
Greek Street Food – Monday-Saturday: 10am-5pm
Hallmark – Monday-Saturday: 10am-4pm, closed Sunday
Julian Charles – Tuesday-Saturday: 10am-4pm, closed Sunday
Klass – Monday-Saturday: 10am-4pm, Sunday: 10.30am-4.30pm
KRCS – Monday-Saturday: 10am-5pm, closed Sunday
NM Money – Monday-Saturday: 10am-4pm, closed Sunday
Muffin Break – Monday-Saturday: 9am-5pm, Sunday: 10am-4pm – take away only
NEXT – Monday-Saturday: 9am-5.30pm, Sunday 10.30am-4.30pm
Pavers – Monday-Sunday: 10.30am-4.30pm
Perfume Shop – Monday-Saturday: 10am-4pm, closed Sunday
Primark – Monday-Saturday: 9am-6pm, Sunday: 10.30am-4.30pm entrance to store via Carr Lane only
Quay News – Monday-Saturday: 9am-4pm, closed Sunday
River Island – Monday-Saturday: 10am-5pm, Sunday: 10.30am-4.30pm
Sallys – Monday-Saturday: 9.30am-5pm, Sunday: 10.30am-4.30pm
Samsara – Monday-Sunday: 10.30am-4.30pm
Scotts – Monday-Saturday: 9.30am-5pm, Sunday: 10.30am-4pm
Shuropody – Monday-Saturday: 9am-5.30m, closed Sunday
Skechers – Monday-Saturday: 9am-5.30pm, Sunday: 10.30am-4.30pm
Skopes – Monday-Saturday: 9am-6pm, Sunday: 10.30am-4.30pm
Suit Direct – Monday-Saturday: 10am-5pm, Sunday: 10.30am-4.30pm
Superdrug – Monday-Saturday: 9am-5pm, Sunday: 10.30am-4.30pm
Topshop – Monday-Saturday: 10am-4pm, closed Sunday
Toytown – Monday-Saturday: 10am-5pm, Sunday: 10.30am-4.30pm
Wrecking Ball – Monday-Saturday: 10am-4pm, closed Sunday

Please remember to stay safe by adhering to government advice at Princes Quay Shopping Centre – maintain 2m distance between yourself and others and wash your hands regularly.

Thank you for your cooperation.

Welcome back!

Princes Quay

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